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Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

We typically ship within 1–2 business days. Delivery across the USA takes 3–7 working days depending on your location.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking link via email and SMS.

Payment Information

Which payment methods do you accept?

We accept all major credit/debit cards, PayPal, and UPI payments via secure gateways.

Do you offer cash on delivery (COD)?

Currently, we do not offer COD. All orders must be prepaid online.

Products

Are the parts new or used?

We offer high-quality used, aftermarket, and occasionally new parts. Each product is labeled accordingly on its page.

Orders and Returns

What is your return policy?

Returns are accepted within 7 days of delivery. The part must be unused and in original condition.

How do I request a refund?

Email us at returns@unicusautoparts.com with your order number and reason for return. Refunds are processed within 3–5 business days after we receive the part.

What if I receive a damaged or wrong part?

Please contact us immediately at support@unicusautoparts.com with photos, and we’ll arrange a replacement or refund.

Can I cancel or modify my order after placing it?

Yes, but only within the first 12 hours. Contact us via email or WhatsApp as soon as possible.

Customer Support

How can I contact customer support?

You can email us at support@unicusautoparts.com, call our helpline, or reach out via Instagram DM @unicusautoparts.

Request For Parts

Need a part? We've got it.

From engines to tail lights — if it fits a car, we can ship it.

Why Choose Us?
  • Genuine OEM & aftermarket parts
  • Fast shipping nationwide
  • Support for all makes & models
  • Trusted by 1000+ vehicle owners monthly
How It Works:
  • Submit your request
  • We confirm availability
  • Parts delivered to your doorstep

Request Form

1. Parts Detail
2. Your Detail